Returns & Exchanges
At NORTHERN, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your sports gear.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
- 4.Receive Your Refund
After our warehouse team inspects the equipment for quality assurance, your refund or exchange will be processed within 5-7 business days.